Job Detail

We are looking for a highly skilled and motivated System Administrator 4 (SA 4) to design, implement, and manage infrastructure and endpoint devices to support aging community services. The role involves integrating unified communication systems, ensuring security, and optimizing infrastructure efficiency to align with organizational goals.

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Responsibilities:

• Design and implement infrastructure architecture (servers, cloud, networks, VoIP) in alignment with strategic plans.

• Provide technical support for hardware and software issues.

• Upgrade systems and resolve security and functionality issues through updates and patches.

• Lead the implementation of new technologies and upgrades with minimal disruption.

• Monitor systems daily, addressing security and usability concerns.

• Respond to help desk requests related to servers, networks, and endpoints.

• Deploy and maintain endpoint devices and ensure network security.

• Troubleshoot software and application systems, offering debugging support.

• Write and edit automation scripts to increase task efficiency.

• Document processes to ensure smooth end-user experiences.

• Assist in mobility project development and maintain technical documentation.

• Work collaboratively with internal teams, external users, and vendors to maintain production environments.

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Mandatory Skills:

• Expertise in infrastructure and endpoint upgrades, deployment, and management systems.

• Strong knowledge of network security, wireless access points, and unified communication systems.

• Ability to drive results, handle urgent tasks, and work both independently and in teams.

• Strong project management skills for coordinating upgrades with minimal disruption.

• Excellent oral, written, and interpersonal communication skills.

• Analytical and conceptual thinking with cross-functional team experience.

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Required Experience:

• Education: Bachelor’s degree or equivalent technical study.

• Experience:

• 10+ years in endpoint administration and support.

• 7+ years in system/server implementation and integration (e.g., AD migration, DNS migration, Windows 11 upgrades).

• 5+ years of unified communication experience.

• 5+ years of project management experience.

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Preferred Skills:

• Professional certifications in server or network management.

• Advanced understanding of patch management tools and Windows operating systems.

Other Requirements:

• Laptop: Shipped or to be picked up.

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Location: Hybrid, Columbus, Ohio (2 days on-site required)

Note: This role is only open to candidates currently located in the United States.

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